Performance Improvement Plan 2024-2025


You can read the Performance Improvement Plan 2024-2025 consultation document here on our website, or download a copy to review offline (PDF 1MB).

As a Council, and as a community, we have all been affected by global events, from the pandemic, to record levels of inflation, and the cost-of-living crisis. Value creation has never been more important for our citizens, and for us as an organisation.

To achieve this, and to guarantee our future sustainability, we are taking a closer look at what we do and how we do it. We want to ensure we are using all the resources available to us, in the most efficient and effective way possible.

These changes will not happen overnight, and while some actions will be more instantly achievable, they will be a key focus within our next Corporate Plan, which will take us up to the year 2028.

This consultation looks at our annual Improvement Plan and proposes three new objectives for your consideration.

These objectives support our longer-term ambitions, build on the findings of our Citizens’ Survey (2022), and can demonstrate improvement over the course of the next financial year, and beyond.

Our Improvement Plan is just one element of our wider arrangements to secure continuous improvement.

Your views

Please let us know what you think of our proposed objectives.  The deadline for returns is 2 April 2024.

You can complete the survey online through the SurveyMonkey platform.

Alternatively you can complete the survey on the downloadable document and return your completed questionnaire to:

Performance Improvement Plan Consultation
Mid and East Antrim Borough Council
1-29 Bridge Street
BT43 5EJ

Or, one of these locations:

  • Ardeevin, Ballymena
  • Ballymena Showgrounds
  • The Braid, Ballymena
  • Seven Towers Leisure Centre
  • Carrickfergus Amphitheatre
  • Carrickfergus Civic Centre
  • Larne Leisure Centre
  • Smiley Buildings, Larne

Feedback using SurveyMonkey

Ongoing feedback

If you would like to suggest an area for improvement at any time throughout the year, please email us at:


Key Dates

open for consultation

Closing date: Tuesday 2 April 2024