Trade Waste

Trade Waste

In light of the ongoing situation, we are all facing due to the coronavirus. It is an uncertain time of everyone and we appreciate businesses are faced with particularly challenging times ahead.

To that end please note the following which I trust you will find helpful in these unprecedented times.

Download our FAQs

Contacting our Trade Waste team

While we plan to provide normal customer service provision we are also working to ensure our staff remain safe during this time; therefore, we would ask for your patience in contacting our team.

We would encourage where possible for your requests and enquiries to be logged first and foremost to our online services:

Council Direct Portal 24/7

Please select: MEA request for service – Trade waste

Trade Waste email


Helpdesk Phoneline

Available Mon – Fri 9am - 5pm (Skeleton Service)

T: 0300 124 5000 (Option 0)

If you have any enquiries about your trade waste collections or require further clarification about the information provided please do not hesitate to contact the trade waste team.