Performance Improvement Plan 2019 - 2020
The Local Government Act (NI) 2014 places a general duty on Councils to “make arrangements to secure continuous improvement in the exercise of its functions.” This includes a statutory requirement to publish a Performance Improvement Plan by 30 June each year.
The Performance Improvement Plan is a key element within our Performance Management Framework, which we use to drive performance and continuous improvement within the organisation.
Our Performance Improvement Plan for 2019/20 was developed and consulted upon alongside the new Corporate Plan for 2019-2023 and included a full public consultation. It is also closely linked to the Community Plan for the area.
The Plan sets out 5 Improvement Objectives for the current financial year. It explains what Council hopes to achieve and how citizens will be better off as a result. It focuses on 6 key Improvement Areas of Strategic Effectiveness, Service Availability, Service Quality, Sustainability, Efficiency and Innovation.
The Plan was officially approved by Council on 28 May 2019.
Performance Improvement Plan - Progress Reports
- View the Performance Improvement Plan 2019-2020 - April to June 2019 progress report
- View the Performance Improvement Plan 2019-2020 - April to September 2019 progress report
- View the Performance Improvement Plan 2019-2020 - April to December 2019 progress report
- View the Performance Improvement Plan - 2019/20 Year End Review
We welcome ongoing feedback on our Performance Improvement Plan. If you would like to make any comments on the plan, contact us at:
Performance & Improvement Team
Mid and East Antrim Borough Council
1-29 Bridge Street
If you would like a copy of any of our documents in an alternative format, we are happy to provide this service on request. Contact: firstname.lastname@example.org