Performance Improvement Plan 2024 to 2025

Performance Improvement Plan 2024-2025 document

The information published on this page is also available as a downloadable document (PDF 4MB)

Other formats:

If you would like this publication in an alternative format, such as large print, or another language, contact: performance@midandeastantrim.gov.uk

Contents

Welcome

Duty to Improve

Arrangements to Secure Continuous Improvement

Identifying our Improvement Objectives

You Told Us

People

Place

Planet

Self-Imposed Indicators

Playing your Part

Reporting

Screening

Feedback

Closing Remarks

Welcome

As the Interim Chief Executive of Mid and East Antrim Borough Council, I would like to welcome you to our Performance Improvement Plan for 2024-2025.

As a council and as a community, we have experienced many challenges over the last number of years.

This has presented the opportunity for us to take a closer look at our organisation, and to determine what we can do better, more effectively and more efficiently.

We are in the process of designing and implementing significant change to achieve this and have made many adjustments over the past year.

Our annual Performance Improvement Plan is part of our arrangements to secure continuous improvement.

This plan is based on our understanding of local needs and aims to improve the quality of life and environment for our ratepayers and communities over the next year and beyond.

This commitment is echoed in our new Corporate Plan, which takes us up to the year 2028.

Over the four key pillars of People, Place, Planet and Performance, the Corporate Plan will focus on the provision of value for money services, building prosperity, developing empowered, safe, and inclusive communities, protecting and enhancing our environment, demonstrating effective governance, and strengthening our operational and financial resilience.

Our quest for improvement is ongoing, and we welcome the input of all of our stakeholders at any time throughout the year.

If you have an idea for improvement, please get in touch with our Performance and Improvement Team at performance@midandeastantrim.gov.uk.

I look forward to the year ahead, as we continue to work together to improve the quality of life for all.

Valerie Watts
Interim Chief Executive

Continue to Duty to Improve