Environmental Health

Emergency Planning

Picture of a Mid & East Antrim staff at a local community group

We aim to ensure that local residents have the information they need to be prepared for emergency situations. 

Follow the links below for more information. 

Guidance and newsletters

A range of booklets has been produced to help you be prepared.  We recommend you read these and adapt the plans for your own home.

Severe Weather

The Met Office National Severe Weather Warning Service (NSWWS) warns of the impacts caused by severe weather. Met Office weather warnings include a level of impact that the forecast weather is expected to bring and the likelihood of those impacts occurring. 

For details please visit the NI Direct website.


To find out below how to prepare for flooding, how to cope during flooding and what to do after flooding has occurred, please visit the NI Direct government services website.

Scheme of Emergency Financial Assistance

Householders affected by flooding, may be eligible to receive a £1000 inconvenience payment, subject to meeting the criteria of the Department for Communities Scheme of Emergency Financial Assistance. 

Please contact Environmental Health within 7 days of the incident on T: 028 2563 3394.

Other Emergencies

There are many emergency situations that you may come across. Find out more information on the NI Direct government services website.

This page cannot cover all eventualities.

Resilient Communities

How can your community become more prepared for emergency situations? 

Where an area has a high risk of flooding or severe weather a Community Resilience Group can make a big difference in a community being prepared.  In Ahoghill, Broughshane and Toome Road Ballymena Community Resilience Groups  have been working with all the different agencies to reduce the likelihood and impact of flooding.

If you are interested in volunteering in your local community, or if your school or community group wants to hear about what to do in an emergency please get in touch by E: juliet.coulter@midandeastantrim.gov.uk or E: anne.hardy@midandeastantrim.gov.uk.

Emergency Helplines

Emergency Helplines
Housing Executive
03448 920 901
Northern Ireland Water Waterline
03457 44 00 88
(Customer Hotline)
Northern Ireland Electricity Networks
03457 643 643
(Customer Hotline)
Flooding Incident Line
0300 2000 100
Transport NI
028 7035 3202
(24 hours - including snow/ice)

Gas Smell / Emergency
0800 002 001

If there is an emergency

  • Stay calm, reassure others and think before acting
  • Don’t put yourself or others in danger
  • If people are injured or there is risk to life call 999
  • Follow the advice of the emergency services