Emergency Planning
We aim to ensure that local residents have the information they need to be prepared for emergency situations.
Follow the links below for more information.
Guidance and newsletters
A range of booklets has been produced to help you be prepared. We recommend you read these and adapt the plans for your own home.
- Download the Household Severe Weather Plan from the NIDirect government services website
- Download the HELP - Household Emergency Life-Saving Plan from the NIDirect government services website
- Download the Household Flood Plan from the NIDirect government services website
- Download the Getting Weather Ready – the Regional Community Resilience Group Newsletter from the Department for Infrastructure's website.
Severe Weather
The Met Office National Severe Weather Warning Service (NSWWS) warns of the impacts caused by severe weather. Met Office weather warnings include a level of impact that the forecast weather is expected to bring and the likelihood of those impacts occurring.
For details please visit the NI Direct website.
Flooding
To find out below how to prepare for flooding, how to cope during flooding and what to do after flooding has occurred, please visit the NI Direct government services website.
Scheme of Emergency Financial Assistance
Householders affected by flooding, may be eligible to receive a £1000 inconvenience payment, subject to meeting the criteria of the Department for Communities Scheme of Emergency Financial Assistance.
Please contact Environmental Health within 7 days of the incident on T: 028 2563 3394.
Other Emergencies
There are many emergency situations that you may come across. Find out more information on the NI Direct government services website.
This page cannot cover all eventualities.
Resilient Communities
How can your community become more prepared for emergency situations?
Where an area has a high risk of flooding or severe weather a Community Resilience Group can make a big difference in a community being prepared. In Ahoghill, Broughshane and Toome Road Ballymena Community Resilience Groups have been working with all the different agencies to reduce the likelihood and impact of flooding.
If you are interested in volunteering in your local community, or if your school or community group wants to hear about what to do in an emergency please get in touch by E: juliet.coulter@midandeastantrim.gov.uk or E: anne.hardy@midandeastantrim.gov.uk.
Emergency Helplines
| Emergency Helplines | |
|---|---|
| Housing Executive 03448 920 901 |
Northern Ireland Water Waterline 03457 44 00 88 (Customer Hotline) |
| Northern Ireland Electricity Networks 03457 643 643 (Customer Hotline) |
Flooding Incident Line 0300 2000 100 |
| Transport NI 028 7035 3202 (24 hours - including snow/ice) |
Gas Smell / Emergency |
If there is an emergency
- Stay calm, reassure others and think before acting
- Don’t put yourself or others in danger
- If people are injured or there is risk to life call 999
- Follow the advice of the emergency services