Bulky Lift Request

To place a bulky collection enquiry/request please log onto:

Request for Service 

Select the option relevant to your bulky request & one of our helpdesk advisors will be in touch with you to confirm details. 

General criteria for collections

• Households are entitled to 1 bulky lift per financial year*
• Collections normally take up to 10 working days but may take longer during busy periods*
• Items must be placed in a safe and accessible area for collection*

*Further terms and conditions apply (available on request).

If you require further information please call us on T: 0300 124 5000 and selection option 0.