A Yellow Weather Warning for snow and ice is in place for Northern Ireland until midday on Monday 11 December 2017 and the Ice warning continuing until 11:00 on Tuesday 12 December 2017.

Visit our Weather section for more information


If you require advice on Gritting or dealing with Snow or Ice please visit the NI Direct website.

Bins and Recycling

Missed Collections

Photograph of two bins

Please ensure you have checked your correct bin collection day before reporting a missed collection.

Missed Bins Collections

Missed bin collections may happen due to:

  • bad weather conditions
  • vehicle breakdown
  • as a result of road closures

Missed Black Bins

If a missed collection happens for any of the reasons listed above, bins will normally be collected within 24hrs, but no longer than 48hrs, weather permitting, from normal time of collection.

Should there be insufficient capacity then you can bring your recycling boxes to the Household Recycling Centres.

Missed Brown Bins

Missed organic brown bin collections must be reported within 24 hours from time of missed collection and will normally be collected within 24hrs, but no longer than 48hrs from normal time of collection (excluding December, January and February where capacity would allow them to wait until next collection day).

Missed Blue Bins

Missed blue bin collections must be reported within 24 hours from time of missed collection and will normally be collected within 24hrs, but no longer than 48hrs from normal time of collection.

Missed Kerbie Boxes

Bryson Recycling are responsible for emptying Ballymena and Carrickfergus kerbie boxes. Bryson operate the policy that non-collections reported before noon shall be collected the same day. Non-collections reported after noon shall be collected the next working day.  You can contact Bryson Recycling directly on T: 028 9084 8494.

You can notify us of a missed collection using the form below: 

(or contact Waste Operations on T: 0300 124 5000 and select the relevant option)