Please ensure you have your bin out for collection by 7.30am.
The below information relates to Waste Services which includes bins and kerbside box collections, Household Recycling Centres, Bring Centres, street cleansing and toilets.
If your bin collections did not happen visit our Service Disruption page.
Bins and Recycling Quicklinks
Link on the links below to access relevant information.
|Bins and Recycling Boxes|
|Bin Collection Dates|
|Bins and Recycling FAQs|
|Household Recycling Centres|
General Waste Enquiries
Submit a Request (24/7)
e.g. New bin, bulky lifts...
|Bulky Lift request|
|Missed Bin Collection|
|Order new bin|
|Request help with your bin collection|
|Trade Waste - Request for Service|
|Toilets – Request for information|
You can report an incident to us through the following links:
|Report street cleansing/ litter Issues|
|Report Noise/ Pollution/ Fly Tipping|
We are a member of Arc21, the umbrella waste management group made up of the six councils in the east of Northern Ireland.
Arc21 works on behalf of its member councils to guide, support and help us meet our legal requirements and drive forward innovative waste management programmes including the development of modern infrastructure to tackle the 15 million black bins worth of non-recyclable waste produced by households in the Arc21 region every year.
For more information on Arc21 please visit the Arc21 website.